Focus Points 2019-2020 Annual Report
Building better communities by strengthening families
Since 1995, Focus Points has been serving and advocating for families in the Greater Denver Area.
Our vision is that families empower themselves by attaining the tools needed to unlock their potential and contribute to a thriving, vibrant community.
Letter from Jules Kelty, Executive Director
Dear Friends,
This annual report recognizes the successes seen at Focus Points throughout our most recent fiscal year, and it also acknowledges the challenges faced by members of and beyond our Focus Points community.
2020 was a year like no other. This year especially, I am appreciative of the many ways you showed your support – from volunteering your time, to donating, to sending words of encouragement. You were, and continue to be, an important part of our mission to build better communities by strengthening families.
This year emphasized the importance of community. I’ll always remember March 16, 2020 as the date when we were required to pivot quickly and adapt to the swiftly changing world around us. Each member of our staff rose to the challenge of responding to the COVID-19 pandemic as we moved programming to a remote platform. Participants adapted to the new format of programs with flexibility and grace as we all learned together. We came together as a community and put forth a tremendous commitment to our mission and the values we stand for.
In the midst of this pandemic, Focus Points also celebrated our 25th anniversary. The celebration events were postponed but we were grounded in our roots and the true purpose of our work. With many of our resources shifting to our COVID-19 emergency response efforts, we transformed the execution of our day-to-day programing in Adult Education, Early Childhood Education, and Workforce Development and, in doing so, retained all program participants for the academic year.
As of June 30, 2020, we increased the number of people served by 1,000 and directly distributed more than $500,000 to members of our community to help with housing, food, and utilities. We collected feedback about what was working and what was not working, and adjusted to best meet the needs of our participants. Our Family Support Services and Adult Education programs called every participant to check in and see how we could meet their needs. When we learned that participants in our PAT and HIPPY programs had lost jobs, we connected them with emergency assistance and job search and placement resources.
If this is what we can accomplish in a year like 2020, I am optimistic that 2021 is going to be a year filled with innovation and vision. The team at Focus Points is forever grateful for your ongoing support and for standing alongside community when it matters most.
– Jules Kelty
Our Impact At a Glance
We provided warm hand-offs for participants seeking services offered by other organizations.
We collaborated with Denver Metro Emergency Food Network to distribute meals during lockdown.
Our social enterprises generated wealth that is distributed back to our participants and to our community.
The data included in this report represents Fiscal Year 2020, beginning July 1, 2019, and ending June 30, 2020.
Denver Metro Emergency Food Network (DMEFN)
Collaboration: We worked with other businesses and organizations in our community, including La Catrina Grill (owned by Silvia Hernandez, a Comal graduate), Lost City Denver, Bondadosa, Metro Caring, Denver Food Rescue and our social enterprise Comal Heritage Food Incubator to create the Denver Metro Emergency Food Network (DMEFN).
Food Access: Social distancing and COVID-19 safety protocols presented many Denverites with direct and indirect barriers to food access, including reduced or lost income and fewer transportation options. In response, DMEFN prepared and delivered meals to households facing food insecurity.
Lost City Market
Collaboration: Two of Focus Points’ social enterprises, Comal Heritage Food Incubator and Huerta Urbana 2-Gen Farm Incubator participated in the Lost City Market alongside Denver Food Rescue, East Denver Food Hub, Food Maven, Metro Caring, Mile Hi Micro Greens, Rebel Bread, and SAME Cafe.
Equity: The market’s pay-what-you-can model allowed customers to pay retail value for their items, more than retail value to support a family facing insecurity, less than retail value – as low as $0 – or by committing to volunteer.
Food Access: The market provided food to an average of 75 customers each week.
Continuity: In 2021, Focus Points’ Huerta Urbana 2-Gen Farm Incubator program assumed leadership and rebranded the market as Globeville Community Farmers Market.
Adult Education
Our English Language Acquisition programming began a virtual instruction model in Spring of 2020. Rising up to the challenges of offering classes online, the program still served more participants than in previous fiscal years.
Early Childhood Education (ECE)
Our Early Childhood Education program provides engaging, evidence-based on-site childcare for the children of participants, as well as home visiting programs Parents as Teachers (PAT) and Home Instruction for Parents of Preschool Youngsters (HIPPY). In March and April of 2020, our home educators pivoted to a virtual service model and still retained all participating families.
Parents as Teachers (PAT)
Home Instruction for Parents of Preschool Youngsters (HIPPY)
Back2School 2019
Collaboration: Back2School 2019 was possible through the support of 26 Focus Points Staff Members, 40 Parter Organization Staff Members from 16 Partner Organizations, and 8 Volunteers.
Resources: Back2School day provides children with backpacks filled with school supplies and Focus Points program information.
Integrated Services: Back2School day is also a point of entry and allows participants to enroll in other programs such as Adult Education, PAT and HIPPY.
Staff Spotlight: Elvia Rodriguez
Elvia Rodriguez is Focus Points’ Director of Finance and Human Resources. She has been with Focus Points for 8 years and was instrumental in Focus Points’ continued delivery of high quality programming when our building closed due to COVID-19.
Elvia’s role is fundamental to Focus Points’ continued success. Her responsibilities include overseeing all aspects of finance, from payroll to accounts receivable to accounts payable, as well as overseeing all aspects of Human Resources.
Q: How did you come to Focus Points?
“It’s a funny story how I came to Focus Points,” Elvia notes jokingly. “I was working for an independent contractor who was doing financial work for Focus Points. As the organization grew, he was unable to continue managing the work on his own. He asked me if I would be interested. I came to Focus Points and applied. On the very day that I had my interview with Focus Points, I had had another interview at a for-profit company. Both offered me a position, and I felt inclined to accept the offer at Focus Points because I liked the idea of working in the nonprofit industry.”
Q: You’ve been with Focus Points for 8 years. What are some highlights of your job that stand out to you?
“I just like my job. There have been ups and down and the whole journey has been a learning experience. I love it. The highlight of the organization itself is all the growth that we have experienced, and all the growth that we will continue to see. Another highlight is being able to help people in the way we do. We can help people with rent assistance, with emergency medical assistance, and I’ve seen us support with funeral expenses, too. Often, we’re only helping someone once, but that assistance can make a real difference in their future. Outside of helping families, I’ve been doing nonprofit financials for more than 12 years, and it’s really what I love.”
Q: What was it like working at Focus Points and in the office during a pandemic?
“I wasn’t the only one here the whole time, but I was the only steady one because of the type of job that I needed to get done on a regular basis. I have set things that I have to do once a month every month, and they always repeat month after month. We decided not to close the doors and to keep everyone working on a remote basis. So, payroll needed to keep happening. Accounts payable needed to keep happening. We couldn’t just shut off our water and electricity. We had to pay everything from our mortgage all the way to our regular program expenses that were needed to keep going on a remote basis. I came to the office and while I missed having coworkers around, my work didn’t slow down, so I stayed focused on keeping our finances running smoothly.”
Focus Points is grateful to Elvia for the incredible behind-the-scenes work she continues to do, for her leadership and resilience during a challenging year, and for making it possible for Focus Points to continue serving participants remotely during the lockdown, and now again in a face-to-face setting. Thank you, Elvia!
Family Support Services
Our Family Support Services team assists participants with applications for public benefits and emergency assistance, and supports participants establishing financial and personal goals.
Community Engagement
Our Community Engagement department offers programming to promote healthy living and general well being.
Workforce Development
Our Workforce Development team provides a valuable service for both job seekers and employers. We provide job seekers with support writing application materials, soft-skills development, interview preparation, and referrals to training opportunities. We are also a trusted partner in talent development and connect qualified applicants with available job openings.
As a result of the pandemic, many participants faced barriers to employment. Throughout the pandemic, our Workforce team continued to place participants in jobs, even as companies closed.
Social Enterprise
Our social enterprises, Comal Heritage Food Incubator and Huerta Urbana, provide unique earn-while-you-learn programming that equips participants with the skills and training they need to successfully launch and grow food- and agriculture-related businesses. 100% of the profits from our social enterprises are re-invested into the programs and participants that generate them.
Front Desk
Our bilingual Centralized Services team interacts with thousands of callers and visitors annually, directing participants to the appropriate internal programs and making external referrals.
Focus Points 2019-2020 Annual Report
The data included in this report represents Fiscal Year 2020, beginning July 1, 2019, and ending June 30, 2020.