Director of Program Impact


Title: Director of Program Impact

Reports to: Executive Director 

Status: Full-Time, non-exempt

Starting Salary: $70,000-$85,000

Benefits: Medical, Dental and Vision Insurance, Short Term/Long Term Disability coverage, Life Insurance, IRA retirement plan, Vacation, Sick time, Personal Time, and Hybrid Work Model

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Mission of Focus Points Family Resource Center:  To build better communities by strengthening families.  

Scope of Organization: For 27 years, Focus Points has worked successfully to transform the lives of low-income and working working families in Northeast Denver and beyond. Focus Points serves over 2,900 participants each year, most of whom are Spanish-speaking immigrants. Focus Points is strongly committed to our values around collaboration, equity, and integrity which add to our four pillars: 

  • Family Support – Advancing family sustainability through classes and guidance, using a goal setting and strength-based approach.
  • Community Resources – Connecting people to resources that advance health equity, financial stability, networks, and community.
  • Education – Opening doors to success for children and adults by providing training and high-quality instruction.
  • Economic Inclusion – Driving economic stability for communities, families, and individuals by teaching new job skills, advancing careers and co-creating businesses and social enterprises with community.

Position Summary:

The Director of Program Impact is a key leadership position at Focus Points Family Resource Center. This position oversees all core programs, which includes ECE Home Visitation, Family Support Services, Adult Education, and Social Enterprises. This position is responsible for ensuring fidelity of all programs, budget adherence, staff supervision and positive company culture following the mission, vision and values of Focus Points. The ideal candidate is skilled in resource and people management with experience in business or entrepreneurship.

Responsibilities & Activities:

  • Leads planning and development of organization’s core program objectives and initiatives.
  • Plays an integral part of the 2-year strategic plan, in key role on leadership team and overseeing program action plans towards 4 key goals.
  • Creates program plans to attain short and long term financial, operational, and mission-based goals.
  • Direct the development of FPFRC’s functional capacity that produces sustainability and stability while minimizing risk. People First, Process Second, Momentum Third
  • Develop and manage program budgets with support from accounting contractor
  • Establish program operational policies and procedures
  • Establish direction and focus of programs while contributing alongside ED to direction and focus of organization
  • Supports data and inputs to development initiatives while development team manages the process and efforts
  • Provide oversight to Family Programs and Social Enterprise programming
  • Ensure fidelity of all programs is met
  • Maintain relationships with program partners and other service providers
  • Ensure all outcomes, deliverables, and statements of work for specific grants within family programs and social enterprise are met
  • Manage annual performance review process for program teams
  • Negotiate and review contracts or MOUs related to programs. Sign as organization representative where appropriate. Share with ED final drafts of MOUs before signing.
  • Ensures all positions within department follow job guidelines.
  • Adjust job responsibilities where needed and in-line with organization and program goals.
  • Creates a culture of growth mindset and support to help staff achieve full potential. 
  • Maintains a professional attitude and adheres to a high level of confidentiality towards Focus Points staff and participants.
  • Demonstrated commitment to communities of color, Latinx, Immigrant, Refugee and Asylum-seeking populations.
  • Commitment to participate in anti-racist work.
  • Maintain a professional attitude and adhere to a high level of confidentiality towards Focus Points staff and participants
  • Other tasks and responsibilities as assigned

Required Competencies:

  • People Management– Ability to lead, supervise, and evaluate personnel. Values leading with a people first approach. Encourages a growth mindset that supports areas of strength and guides areas for improvement. Ability to manage across all levels of the organization.

  • Budget Management – understands how to read financial reports and manage program budgets. Implements programs within budget expectation managing expenses closely and working with development and social enterprise to increase revenue. Ability to train managers in budget management.

  • Program Analysis– the ability to share existing knowledge, or learn, a program analysis process. Gather data and provide recommendations for program improvement. Experience implementing continuous change model, using data to guide decisions. Understanding in logic models and assessing program impact.

  • Oral and Written Communication – the ability to communicate with different audiences and in a timely fashion. The ability to execute writing assignments across varying platforms. Ability to disperse program information, mission-driven and uniform communication to staff, Focus Points stakeholders and community members.

  • Bilingual Communication – the ability to understand, speak, read and write Spanish at an expert level to communicate with staff, participants and community.

  • Category Flexibility – the ability to change between work modalities and situations while maintaining a high level of professionalism, competency in different environments and scenarios, the highest level of confidentiality, and emotional intelligence in order to connect with many internal and external stakeholders throughout a standard workday.

Preferred Competencies:

  • Relationship Building & Interpersonal Skills – collaborate with staff and participants to communicate program successes to stakeholders. Build relationships with all stakeholders including staff, board members, volunteers, donors, participants, and vendors to create a sense of community further representing Focus Points’ mission.

  • Attention to Detail – demonstrate excellent project management and organization skills with the ability to prioritize multiple deadlines and timelines for deliverables.

  • Resourcefulness & Initiative –approach projects and tasks with a self-starter mindset, ability to self-manage and utilize available resources while seeking guidance when necessary.

  • Creative Mindset – proactively develop new ideas while soliciting appropriate staff and patron feedback in order to create new programming as community needs evolve.

  • Bachelor’s degree, preferably master’s degree

  • Supervision of up to 5 employees, multiple contracts, and partnerships

  • Leadership experience of 3-5 years

  • Budget Management in excess of $3M

Diversity Statement
Personal or professional commitment to diversity, equity, and inclusion as demonstrated by persistent effort, active planning, allocation of resources and/or accountability for diversity and inclusion outcomes. Applicant must share a commitment to anti-racist work.

COVID-19 Precaution(s)

  • Hybrid interview process
  • Virtual meetings
  • Sanitizing, disinfecting, or cleaning procedures in place

To Apply

Send cover letter and resume with email heading, “Director of Program Impact” to Tonia Martinez, Recruiting Consultant, at info@careertransformationsdenver.com by Feb. 10, 2023. No phone calls please.

Focus Points Resource Center is an equal opportunity employer and prohibits unlawful discrimination on the basis of age, race, sex, color, religion, national origin, disability, military status, genetic information, ancestry, creed, gender identity or expression, and sexual orientation, or any other status protected by applicable federal, state or local law.

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