Director of Program Impact

Title:                  Director of Program Impact

Reports to:     Executive Director

Status:             Full-time/ Salaried Exempt/Hybrid

Salary:             $80,000 – $90,000 annually

Mission of Focus Points Family Resource Center:  To build better communities by strengthening families.  

Scope of Organization:

For nearly 30 years, Focus Points has worked successfully to transform the lives of low-income and working families in Northeast Denver and beyond. Focus Points serves over 3,000 participants each year, most of whom are Spanish-speaking immigrants.  Focus Points is strongly committed to our values around collaboration, equity, and integrity which add to our four pillars: 

• Family Support – Advancing family sustainability through classes and guidance, using a goal setting and strength-based approach.
• Community Resources – Connecting people to resources that advance health equity, financial stability, networks, and community.
• Education – Opening doors to success for children and adults by providing training and high-quality instruction.
• Economic Inclusion – Driving economic stability for communities, families, and individuals by teaching new job skills, advancing careers and co-creating businesses and social enterprises with community. 

Position Summary

The Director of Program Impact is a key member of Focus Points’ leadership team. This position oversees all core programs, which includes ECE Home Visitation, Family Support Services, Adult Education, and Social Enterprises. This position is responsible for ensuring implementation fidelity of all programs, budget creation and adherence, outcomes measurement, staff supervision and positive company culture. The ideal candidate is skilled in resource and people management with experience in grant management, business, or entrepreneurship. 

Key Responsibilities

• Oversee key program areas of Family Support Services, Home Visitation, Wildflowers (English for refugees), and Social Enterprise. 
• Bilingual/Biliterate in Spanish/English to effectively communicate with staff and participants. 
• Business skills – possess a working knowledge of business management. 
• Play an integral part in carrying out the organization’s new 3-year strategic plan in coordination with the rest of the leadership team. 
• Lead planning and development of organization’s core program objectives and initiatives in line with the strategic plan and the organizational values. 
• Facilitate establishment of key outcomes and fidelity indicators for each program and manage regular measurement and reporting in coordination with the Development team. 
• Create program implementation plans to attain short- and long-term financial, operational, and mission-based goals. 
• Develop and manage program and grant budgets with support from accounting contractor and in collaboration with program managers.
• Establish and ensure adherence to program operational policies and procedures. 
• Support data training and collection efforts by program teams to include data and narrative. 
• Contribute to the writing of grant proposals and donor reports in coordination with the Development team.
• Ensure fidelity of all programs is met. 
• Maintain relationships with program partners and other service providers. 
• Ensure all outcomes, deliverables, expenditures, and statements of work for individual grants are met within the funding period.
• Manage annual performance review process for program teams. 
• Negotiate and review contracts or MOUs related to programs.
• Ensures all positions within departments follow job guidelines. Adjust job responsibilities where needed and in-line with organization and program goals.
• Creates a culture of growth mindset and supports to help staff achieve full potential.
• Maintains a professional attitude and adheres to a high level of confidentiality towards Focus Points staff and participants. 
• Commitment to communities of color, Latinx, Immigrant, Refugee and Asylum-seeking populations. 
• Other tasks and responsibilities as assigned. 

Required Competencies

• People Management: Ability to lead, supervise, and evaluate personnel. 
• Budget Management in excess of $3M: Read financial reports and mange program budgets. Train managers in budget management. 
• Program Analysis: Gather data and provide recommendations for program improvement. Understanding logic models and assessing program impact. 
• Oral and Written Communication: Communicate with different audiences in a timely fashion. 
• Bilingual Communication: Ability to understand, speak, read and write in Spanish at an expert level to communicate with staff, participants, and community. 
• Category Flexibility: Ability to change between work modalities and situations while maintaining a high level of professionalism and competency in different environments and scenarios. 
• Attention to Detail: Demonstrate excellent project management and organizational skills with the ability to prioritize multiple deadlines and timelines for deliverables. 

Preferred Competencies

• Relationship Building & Interpersonal Skills: collaboration with staff and participants to communicate program successes to stakeholders. Build relationships with all stakeholders including staff, volunteers, participants, and vendors to create a sense of community. 
• Resourcefulness & Initiative: approach projects and tasks with a self-starter mindset, ability to self-manage and utilize available resources while seeking guidance when necessary. 
• Creative Mindset: proactively develop new ideas while soliciting appropriate staff and feedback in order to create new programming as community needs evolve. 

Bachelor’s Degree, preferably Master’s degree 
Supervision of up to 5 employees, multiple contracts, and partnerships 
Leadership experience of 3-5 years

Benefits and Perks of the Role 

Dual medical plan options available under Kaiser Permanente
Dental, Vision & Pharmacy Benefits
Flexible Spending Account
Dependent Care Account
Simple IRA Plan with 3% Employer Match
Basic Life, AD&D Life Insurance coverage paid by Employer
Short-term & Long-term Disability coverage
Paid Time Off – vacation, sick, personal, breaks, major holidays 
Sabbatical Program (eligible at 3 years of employment)

Diversity Statement 

Personal or professional commitment to diversity, equity, and inclusion as demonstrated by persistent effort, active planning, allocation of resources and/or accountability for diversity and inclusion outcomes. Applicant must share a commitment to anti-racist work.

To apply, send cover letter and resume with email subject, “Direct of Impact” to jobs@focuspoints.org. 

NOTE: This job profile is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. 

Focus Points Resource Center is an equal opportunity employer and prohibits unlawful discrimination on the basis of age, race, sex, color, religion, national origin, disability, military status, genetic information, ancestry, creed, gender identity or expression, and sexual orientation, or any other status protected by applicable federal, state or local law